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Our goal is to exceed customer’s delivery expectations and we regularly do! Stated delivery times are industry averages provided by our couriers. Delays may occur during holiday and peak periods or extreme weather conditions. Remote deliveries are subject to local transport schedules and may encounter extended delays.
If you have checked tracking and the item is with the courier, please feel free to contact them via the details below for any enquiries:
| Australia Post | 13 76 78 | https://auspost.com.au/help/ | |
| StarTrack | 13 23 45 | https://startrack.com.au/support/ | |
| Fastway | 1300 3278 929 | https://www.fastway.com.au/contact-us/ | |
| Couriers Please | 1300 36 1000 | https://www.couriersplease.com.au/contact |
Dispatch Times
Standard: 1-2 business day
Express: 1-2 business day
Standard Postage Estimated Arrival Times
QLD:
Metro - 1 to 3 business days
Country - 3 to 7 business days subject to local transport schedules
ACT, NSW, SA and Vic:
Metro - 2 to 5 business days
Country - 3 to 7 business days subject to local transport schedules
NT, Tas and WA:
Metro - 5 to 10 business days
Country - 7 to 14 business days subject to local transport schedules
More Info: here
Express Postage Estimated Arrival Times
Metro:
1 to 2 business days
Check Express Post Details: here
Country:
2 to 5 business days
Check Express Post Details: here
