What is your Returns policy?
At Umart Online, we emphasise convenience! That’s why we offer a 30 Day Change of Mind Returns Policy.
If the product is not what you expected or the circumstances for the purchase have changed and you wish to return your purchase, please follow the instructions below within 30 days to organise the return of your product and receive either store credit or refund of the purchase price of your product (excluding initial delivery & handling fees).
Please note we will only accept products that are factory sealed and still in new condition.
All products are still covered by warranty for fault or defect.
Products ordered specifically for quoted projects, enterprise equipment or open box items are excluded from this policy.
Instructions on how to complete a change of mind return: