What is your Returns policy?
At Umart Online, we emphasise convenience! That’s why we offer a 30 Day Change of Mind Returns Policy.
If you wish to return your purchase, please follow the instructions below within 30 days to organise the return of your product and receive either store credit or refund of the purchase price of your product (excluding initial delivery & handling fees).
Please note we will only accept products for a change of mind return that are FACTORY SEALED and STILL IN A NEW CONDITION.
All products are still covered by warranty for fault or defect.
Products ordered specifically for quoted projects, enterprise equipment, sale or open box items are excluded from this policy.
Instructions on how to complete a change of mind return: