You can update your store preference here
Due to a significant increase in orders, you may be waiting on hold for longer than usual to speak to our staff. In some cases, you may be waiting for more than 15 minutes to speak to a team member.
If your request is not urgent, please email your request to support@umart.com.au and we will be in touch as soon as possible.
If you would like to find out the locations or operating hours of our stores, please click here.
Our Customer Service Hours are:
Monday - Friday: 9am- 5:30pm (AET)
Saturday & Sunday: Closed (Check your local store by clicking here)
Please make sure to have your Order/RA/Quote number on hand so we can assist you.
Need to speak to someone about an order you have already made? order@umart.com.au
Need sales advice before purchasing an item? sales@umart.com.au
For Warranties & Return information and advice: support@umart.com.au
For everything else: support@umart.com.au
Alternatively, if you'd rather speak to someone, you can call us on (07) 3369 3928
