How can I contact Customer Service?

Due to a significant increase in orders, you may be waiting on hold for longer than usual to speak to our staff. In some cases, you may be waiting for more than 15 minutes to speak to a team member. 

If your request is not urgent, please email your request to support@umart.com.au and we will be in touch as soon as possible.

Our Customer Service Hours are:

Monday - Friday: 9am- 5:30pm (AET)

Saturday: Customer Service Unavailable

Sunday: Customer Service Unavailable

Please make sure to have your Order/RA/Quote number on hand so we can assist you.

Need to speak to someone about an order you have already made? order@umart.com.au

Need sales advice before purchasing an item?  sales@umart.com.au

For Warranties & Return information and advice: support@umart.com.au

For everything else: support@umart.com.au

For everything else, you can call us on (07) 3369 3928